Terms of service
Welcome to Beura Beauty. These Terms of Service govern your use of our website, beurabeauty.com, and your purchase of products from our store.
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.
1. About Our Store
Beura Beauty is an online beauty and hair-care store serving customers in Pakistan.
Throughout these Terms, the terms "we," "us," "our," and "Beura Beauty" refer to Beura Beauty. The terms "you" and "customer" refer to the person accessing our website or purchasing our products.
2. Eligibility
By using our website or placing an order, you confirm that:
- You are legally capable of entering into a purchase agreement.
- The information you provide to us is accurate and complete.
- You will use our website only for lawful purposes.
- You will not misuse, interfere with, or attempt to compromise our website or services.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, and other information displayed on our website are accurate.
However:
- Product colors may appear slightly different depending on your device or screen.
- Packaging or labeling may occasionally change due to manufacturer updates.
- Product availability may change without notice.
- We reserve the right to correct errors or inaccuracies on our website.
We do not guarantee that every product description, image, or other website content will always be completely accurate, current, or error-free.
4. Pricing
All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
We reserve the right to change product prices, discounts, promotions, or offers at any time without prior notice.
If a pricing error occurs, we reserve the right to correct the error and, where appropriate, contact the customer before processing the order.
5. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to:
- Accept or decline an order
- Limit quantities
- Cancel an order
- Correct pricing or product information
- Refuse orders that appear fraudulent or suspicious
If we cancel an order after payment has been made, any eligible payment will be refunded through the applicable payment method.
6. Customer Information
When placing an order, you agree to provide accurate information, including:
- Full name
- Phone number
- Email address
- Complete delivery address
- Payment information where required
You are responsible for ensuring that your delivery information is correct.
Beura Beauty is not responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.
7. Payment
We may offer payment methods such as Cash on Delivery (COD) and other payment options available on our website.
Orders may be subject to verification before dispatch.
We reserve the right to contact customers to verify order details before processing or shipping an order.
8. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated delivery timeframe displayed on our website.
Delivery times may vary depending on:
- Customer location
- Courier availability
- Weather conditions
- Public holidays
- Unexpected logistical delays
- Other circumstances outside our control
Once an order has been handed over to the courier, delivery is subject to the courier's handling and delivery process.
9. Returns, Refunds & Replacements
Our returns, refunds, and replacement procedures are governed by our Refund & Return Policy.
Please review that policy before placing an order.
For damaged, defective, incorrect, or incomplete orders, customers should contact us within the timeframe specified in our Refund & Return Policy.
10. Hair-Care Product Disclaimer
Our products are intended for cosmetic and hair-care purposes.
Individual results may vary depending on hair type, condition, routine, and other factors.
Product information provided on our website is for general informational purposes and should not be considered medical advice.
Customers should review product ingredients and instructions before use and discontinue use if irritation or an adverse reaction occurs.
If you have concerns regarding a specific ingredient or product, consult an appropriate healthcare professional before use.
11. Intellectual Property
All content available on our website, including but not limited to:
- Logos
- Brand names
- Product images
- Photography
- Graphics
- Website design
- Text
- Product descriptions
- Videos
is owned by or licensed to Beura Beauty unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without our prior written permission.
12. Prohibited Uses
You agree not to use our website to:
- Violate any applicable law or regulation
- Commit fraud or other unlawful activity
- Attempt unauthorized access to our website or systems
- Introduce viruses, malware, or harmful code
- Collect information about other users without permission
- Copy or reproduce our website content without authorization
- Interfere with the security or operation of our website
We reserve the right to restrict or terminate access to our website if these Terms are violated.
13. Third-Party Services
Our website may use third-party services, including payment processors, courier companies, analytics services, advertising platforms, and other service providers.
These services may have their own terms and privacy policies. Beura Beauty is not responsible for the policies or practices of third-party services.
14. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational purposes.
15. Limitation of Liability
To the extent permitted by applicable law, Beura Beauty will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Our liability, where applicable, will be limited to the amount paid for the relevant product or order giving rise to the claim.
Nothing in these Terms is intended to exclude any liability that cannot legally be excluded or limited.
16. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
Your continued use of our website after changes are posted means that you accept the updated Terms.
17. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.
Any disputes relating to our website, products, or services will be subject to the applicable jurisdiction of Pakistan.
18. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Beura Beauty
Website: beurabeauty.com
Email: smaesthetics2021@gmail.com
Country: Pakistan
We will make reasonable efforts to respond to your questions and concerns in a timely manner.